Terms of Service

The following terms and conditions govern all use of the jckrenovations.com website and all content, services, and products available at or through the website (taken together, the Website). The Website is owned and operated by JCK Renovations (referred to as “JCK Renovations” or “we” herein). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, JCK Renovations’s Privacy Policy) and procedures that may be published from time to time on this Site by JCK Renovations (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by JCK Renovations, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 18 years old or, if interacting on behalf of a business, are legally authorised to enter into contracts for that business.

Website Access and Accounts

Your jckrenovations.com Account and Site. If you create an account, register for a service, or interact with a customer portal on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. You must immediately notify JCK Renovations of any unauthorized uses of your account or any other breaches of security. JCK Renovations will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

Responsibility of Contributors. If you comment on a blog, post material to the Website (e.g., leaving a testimonial or review), post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. By making Content available, you represent and warrant that:

The downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party.
The Content does not contain or install any viruses, worms, malware, Trojan horses, or other harmful or destructive content.
The Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content.
The Content is not defamatory, pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party.

By submitting Content to JCK Renovations for inclusion on the Website, you grant JCK Renovations a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing, and promoting the relevant part of the Website (e.g., the testimonials section). If you delete Content, JCK Renovations will use reasonable efforts to remove it from the Website.

Payments and Services

General Terms. By engaging JCK Renovations for a renovation or construction service, you agree to the payment terms outlined in the specific Project Quotation, Estimate, or Contract provided separately to you. The terms here cover general website-related services (if any are offered).

Fees; Payment. By signing up for a service account (if applicable), you agree to pay JCK Renovations the applicable fees as invoiced. JCK Renovations reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you.
Support. If your service includes access to priority support, it will be provided in accordance with JCK Renovations’s standard services practices, procedures, and policies.

General Website Provisions

Responsibility of Website Visitors. JCK Renovations has not reviewed, and cannot review, all of the material posted to the Website, and cannot therefore be responsible for that material’s content, use or effects. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.

Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material made available through the websites and webpages to which jckrenovations.com links. JCK Renovations disclaims any responsibility for any harm resulting from your use of those non-JCK Renovations websites and webpages.

Copyright Infringement and Policy. As JCK Renovations asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by jckrenovations.com violates your copyright, you are encouraged to notify JCK Renovations. JCK Renovations will respond to all such notices, including as required or appropriate by removing the infringing material.

Intellectual Property. This Agreement does not transfer from JCK Renovations to you any JCK Renovations or third-party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with JCK Renovations. JCK Renovations, jckrenovations.com, and all associated logos, trademarks, and graphics are trademarks or registered trademarks of JCK Renovations or JCK Renovations’s licensors.

Changes. JCK Renovations reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes.

Termination. JCK Renovations may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Legal Disclaimers

Disclaimer of Warranties. The Website is provided “as is”. JCK Renovations and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability. In no event will JCK Renovations, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability, or other legal or equitable theory for: (i) any special, incidental, or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to JCK Renovations under this agreement during the twelve (12) month period prior to the cause of action.

Indemnification. You agree to indemnify and hold harmless JCK Renovations, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including legal fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

Governing Law and Jurisdiction. This Agreement, any access to or use of the Website will be governed by the laws of England and Wales, excluding its conflict of law provisions. The proper venue for any disputes arising out of or relating to any of the same will be the courts located in England and Wales.

Privacy Policy

JCK Renovations operates jckrenovations.com and may operate other related websites. It is JCK Renovations’s policy to respect your privacy regarding any information we may collect while operating our websites and engaging in construction and renovation services.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR).

1. Website Visitors & Data Collection

Like most website operators, JCK Renovations collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. JCK Renovations’s purpose in collecting non-personally identifying information is to better understand how our visitors use the website.

JCK Renovations also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users submitting forms.

2. Gathering of Personally-Identifying Information (PII)

Certain visitors choose to interact with JCK Renovations in ways that require us to gather PII. The amount and type of information gathered depends on the nature of the interaction.

For Quotations/Estimates: We ask for Identity Data (name), Contact Data (address, email address, telephone numbers), and Project Details (description of the renovation work, site location, required timescales).
For Contract Work: We ask for additional Financial Data (payment details, billing address) and Transaction Data necessary to process the contract and manage the construction project.

We collect such information only insofar as is necessary or appropriate to fulfil the purpose of your interaction with JCK Renovations. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent us from providing a quote or performing the necessary renovation services.

3. Protection of Your Information

JCK Renovations discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organisations that (i) need to know that information in order to process it on JCK Renovations’s behalf or to provide the contracted services (e.g., sharing site details with a hired plumber or electrician), and (ii) that have agreed not to disclose it to others.

We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. We only disclose PII in response to a lawful request (subpoena, court order, or governmental request) or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of JCK Renovations, third parties, or the public at large.

JCK Renovations takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of PII.

4. Cookies

A cookie is a string of information that a website stores on a visitor’s computer. JCK Renovations uses cookies to help us identify and track visitors, their usage of the website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies, with the drawback that certain features of the website may not function properly.

5. Business Transfers

If JCK Renovations, or substantially all of its assets, were acquired, or if it goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of JCK Renovations may continue to use your personal information as set forth in this policy.

6. Privacy Policy Changes

Although most changes are likely to be minor, JCK Renovations may change its Privacy Policy from time to time, and in JCK Renovations’s sole discretion. We encourage visitors to frequently check this page for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Works Terms & Conditions

These Terms and Conditions govern all works carried out by the Company for the Client and are attached to, and form part of, the Estimate provided for the Works.

1. Definitions

For the purposes of these Terms and Conditions: The Company means JCK Renovations, a sole trader, with its business address at 7 Royal Military Avenue CT20 3EF. The Client refers to the individual, firm, or company for whom the Works are to be carried out. The Works refers to the building, renovation, and other works to be undertaken by the Company as specified in the attached Estimate. The Estimate is the written quotation provided by the Company to the Client detailing the scope of works and estimated costs. Finally, The Site means the location where the Works are to be carried out.

2. The Estimate and Variations

2.1 Fixed Price and Exclusions: The Estimate is a fixed price for the Works described within it, subject to the specific exclusions and variation mechanisms set out in these Terms and Conditions.
2.2 Variations and Additions: Any variations or additions to the Works requested by the Client after the acceptance of the Estimate must be agreed upon in writing by both parties. Such variations may affect the total cost and the overall completion date.

3. Payment Terms

3.1 Acceptance and Deposit: By accepting the Estimate, the Client also agrees to be bound by these Terms and Conditions. A deposit, as set out in the Estimate, is required upon written acceptance. The Works will not commence until this deposit has been received and cleared.
3.2 Stage Payments: Stage payments shall be made as specified in the Estimate. These shall be paid promptly upon satisfactory completion of the respective stage of works.
3.3 Payment Due Date: All invoices are payable within 7 days of the invoice date.
3.4 Overdue Payments: The Company reserves the right to charge interest on overdue payments at a rate of $3\%$ per annum above the Bank of England base rate.

4. Specific Exclusions from the Estimate

The Estimate specifically excludes the following works and costs. A further estimate may be supplied by the Company and must be agreed upon by the Client before any such works are carried out:

4.1 Drainage and Plumbing: The costs associated with any new drainage and plumbing systems that may be required after the completion of initial removal or exposure works.
4.2 Subfloor Preparation: The cost for installing, repairing, or preparing a subfloor surface. This will be assessed and estimated separately after all initial removal works have been completed and the underlying surface can be fully inspected.
4.3 Redecoration: Any redecoration works, including but not limited to painting, wallpapering, and the installation of skirting boards, unless explicitly stated in the Estimate.
4.4 Unforeseen Works (e.g., Damp-proofing): Any damp-proofing or other unforeseen works that become necessary after the exposure works are ongoing. The Company shall notify the Client of any such works and provide a separate Estimate.
4.5 Electrical and Plumbing Not Detailed: The cost for any electrical or plumbing works not explicitly detailed in the Estimate. A provisional sum may be allowed for in the Estimate, but this is an estimation only, and an accurate cost will be supplied at a later stage upon further assessment.
4.6 Client-Requested Changes: Costs associated with Client-requested changes, including changes to materials, design, or scope of works.
4.7 Client-Supplied Items: The cost of any materials or fixtures supplied by the Client. The Company shall not be liable for the quality, suitability, or fitness for purpose of such materials. If a second-hand unit is supplied and proves to be defective, the Company cannot assure its quality and shall not be held liable for any defects or the costs associated with its replacement.
4.8 Hire Equipment: The cost of any hire equipment or plant required for the Works not explicitly detailed in the Estimate. These costs will be charged for separately.
4.9 Waste Removal: The cost of any waste removal other than that explicitly stated in the Estimate.

5. Client Responsibilities

The Client must ensure the following throughout the duration of the Works:

5.1 Site Access: The Client shall grant the Company and its representatives unhindered access to the Site during agreed working hours.
5.2 Utilities: The Client is responsible for the provision of adequate electricity, water, and sanitary facilities at the Site for the duration of the Works.
5.3 Property Protection: The Client shall ensure that any valuable or fragile items are removed from the work area before the commencement of the Works.
5.4 Preparatory Works: The Client is responsible for the completion of any preparatory works, as detailed in the Estimate, prior to the commencement of the Company's works. The Client is advised that unforeseen structural or other issues may be revealed during these preparatory works.

6. Company Responsibilities

6.1 Standard of Work: The Company shall carry out the Works in a professional manner, using reasonable skill and care.
6.2 Site Cleanliness: The Company shall take all reasonable steps to maintain a clean and tidy Site and will remove all waste and debris upon completion of the Works to a safe area agreed by the Client or, failing that, a reasonable area to place debris.

7. Liability, Insurance, and Third Parties

7.1 Direct Liability: The Company shall not be liable for any loss or damage to property unless such loss or damage is a direct result of the Company's negligence.
7.2 Insurance: The Company holds public liability insurance to the value of £5 million.
7.3 Third-Party Contractors/Suppliers: The Company is not responsible for the work, quality, or timescales of any other contractors, suppliers, or third parties (e.g., scaffolding companies). While the Company may arrange for these services, the agreement is held directly between the third party and the Client, and all liability for their work and services falls to the Client. These third parties have their own terms, timescales, and conditions of business.

8. Governing Law

8.1 Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions.